Last Updated: 27/07/2025
Terms and Conditions
Welcome to BMFurnitureStore.com!
These Terms and Conditions govern your use of our website and your purchasing experience. Please read them carefully before browsing or making a purchase. By accessing or using our site, you agree to these terms.
1. General Information
BMFurnitureStore.com (“we,” “us,” or “our”) is committed to providing quality furniture and excellent customer service. These terms apply to all visitors and customers.
2. Product Information and Availability
– We strive to ensure that all product descriptions, images, and prices are accurate.
– All products are subject to availability. We reserve the right to limit quantities and refuse orders at our discretion.
– We reserve the right to modify or discontinue products without notice.
3. Pricing and Payment
– All prices are listed in [Currency] and include applicable taxes unless stated otherwise.
– We accept payment via [list accepted payment methods].
– Payment must be completed before shipment.
4. Order Processing and Shipping
– Orders will be processed within [number] business days.
– Shipping times may vary based on location and product availability.
– Shipping costs are calculated at checkout and are the responsibility of the customer unless specified otherwise.
5. Returns and Refunds
– Custom or made-to-order items are generally non-returnable unless defective.
– Standard return policy: Customers may return unused, undamaged items within [number] days of receipt for a full refund or store credit.
– To initiate a return, contact our customer service at [contact info].
6. Warranty and Damages
– Certain products may come with warranties. Details are provided with each product.
– We are not responsible for damages incurred during shipping unless reported within [number] days of delivery.
– Claims for damaged or defective items must include photos and be made within the specified period.
7. Intellectual Property
– All content on this site, including images, logos, and text, is our property or properly licensed.
– Unauthorized use of our content is prohibited.
8. User Responsibilities
– Users agree not to misuse the site or engage in fraudulent activities.
– You are responsible for maintaining the confidentiality of your account information.
9. Limitation of Liability
– We are not liable for any damages arising from the use or inability to use our products or website, including consequential damages.
10. Governing Law
– These Terms and Conditions are governed by the laws of Kenya.
– Any disputes will be resolved in the courts of Kenya
11.Changes to Terms
– We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page.
– Continued use of the site constitutes acceptance of the updated terms.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
BMFurnitureStore.com
Address: Mombasa Road, Enterprise Road, Gatoto Road, The Furniture Mall Kenya
Phone Number: +254 111 977 275
Email: admin@bmfurniturestore.com
