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Delivery Information
At BMFurnitureStore.com, we are committed to delivering your furniture safely and efficiently. Please review our delivery policies below to ensure a smooth shopping experience.
 
Delivery Policy
1. Delivery Areas
We deliver to various locations within Kenya, including Nairobi and surrounding areas. For deliveries outside our standard areas, please contact us for arrangements and additional charges.
2. Delivery Timeframes
– Standard deliveries are processed within [number] business days after order confirmation.
– Estimated delivery times are generally between [number] and [number]] days, depending on your location.
– During peak seasons or unforeseen circumstances, delivery times may be slightly longer. We appreciate your patience.
3. Delivery Charges
– Delivery fees are calculated based on the delivery location, size, and weight of your order.
– Shipping costs are displayed at checkout before you confirm your purchase.
– For large or bulky items, additional fees may apply, and our team will confirm these charges prior to dispatch.
4. Delivery Process
– Once your order is dispatched, you will receive a confirmation email with tracking details.
– Our delivery team will contact you to arrange a suitable delivery time.
– Please ensure someone is available at the delivery address to receive and sign for the items.
5. Delivery Conditions
– Customers are responsible for providing accurate delivery addresses.
– If the delivery cannot be completed due to incorrect address details or absence of the recipient, additional charges may apply for redelivery.
– We are not responsible for delays caused by factors beyond our control, such as weather, traffic, or strikes.
6. Inspection and Acceptance
– Upon delivery, please inspect your furniture for any damages or defects before signing.
– If there are damages or missing items, report them immediately to our customer service at +254 111 977 275 or via email at admin@bmfurniturestore.com.
7. Installation and setup
– Our delivery team will assist with placing furniture inside your premises but may not provide assembly or setup unless specified.
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Contact Us for Delivery Inquiries
If you have any questions regarding our delivery services or need to schedule a delivery, please contact us:
BMFurnitureStore.com
Address: Mombasa Road, Enterprise Road, Gatoto Road, The Furniture Mall Kenya
Phone: +254 111 977 275
Email: admin@bmfurniturestore.com
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Thank you for choosing BMFurnitureStore.com. We look forward to delivering quality furniture to your doorstep!
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